Terms & Conditions

Effective Date: 1 June 2026

Welcome to the official website of Traka ("we," "us," or "our"). By browsing this website or purchasing merchandise from our store, you agree to comply with and be bound by the following Terms and Conditions and Store Policies. If you do not agree, please do not use this site.

By using this website, you confirm that you are at least 13 years of age. If you are under 18, please ensure you have the permission of a parent or guardian before making any purchases.

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms and is available on this website. We comply with the UK GDPR and, where applicable, the EU GDPR.

1. Intellectual Property (IP) & Ownership

All content on this website — including but not limited to music audio, lyrics, album artwork, t-shirt designs, photography, video clips, logos, graphics, and text — is the exclusive property of Traka or our licensors, protected by UK, EU, and international copyright and intellectual property laws.

Prohibited Use: You may not copy, reproduce, rip, download (unless explicitly permitted), modify, distribute, display, or sell any content from this site without our prior written consent.

Merchandise Enforcement: You are strictly forbidden from using our imagery, lyrics, or logos to manufacture, distribute, or sell your own unauthorised or bootleg merchandise.

2. Limitation of Liability & Third-Party Links

This website is provided on an "as-is" and "as-available" basis.

Third-Party Links: Our site contains links to external platforms (such as ticket vendors, Spotify, Apple Music, YouTube, or external merch fulfilment partners). We do not control, endorse, or assume responsibility for the content, privacy policies, or business practices of these third-party platforms. If you experience an issue on an external site or platform, your recourse is solely with that third party.

Liability: To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this website. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be lawfully excluded under UK or EU law.

3. Complaints & Dispute Resolution

If you have a complaint, please contact us in the first instance at traka.artist@gmail.com. We aim to acknowledge all complaints within 5 business days and resolve them within 14 days wherever possible.

UK & EU Consumers: If we are unable to resolve your complaint to your satisfaction, you may refer the matter to Ombudsman Services, an approved Alternative Dispute Resolution provider, at ombudsman-services.org. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

International Consumers: If we are unable to resolve your complaint directly, we encourage you to seek advice from your local consumer protection authority or relevant regulatory body.

These terms are governed by and construed in accordance with the laws of England and Wales. As a consumer residing in the UK or the EU, you will benefit from any mandatory provisions of the law of the country in which you are resident. International consumers retain any rights afforded to them under the mandatory laws of their own jurisdiction.

4. Contact Us

If you have any questions regarding these Terms or need assistance with a store order, please contact us at:

Email: traka.artist@gmail.com